Accommodation

Accommodation fee (CNY):
25/person/night (Not including telephone, electricity and water fees)
(Facilities:telephone, air-conditioner, Internet connection, bathroom with an electric water-heater)

Water & Electricity Fees:
expenses for water and electricity should be paid by the students themselves in accordance with the amount they have consumed.

Boarding Expenses:
20 - 30 CNY/day

I. Accommodation

1.What procedure should I go through for accommodation?

If you have reserved your accommodation in advance, please make your way to the finance office and show your passport and Letter of Acceptance (offer) to the person concerned. Pay for your accommodation and deposit 200 RMB. Please check in at the Accommodation Management Office and ask for your room key. Make sure that you remember your room number and keep your receipt safe.

2.How is the accommodation fee calculated?

Students who have received their offers from this university and who have reserved their rooms beforehand are required to live for a full term and pay 3200 RMB each term. Spring term refers to the five-month period from March 1st to 31st of July. Autumn term refers to the five-month period from September 1st to 31st January. Students are responsible for their own expenses involving water, electricity, Internet and telephone bills.

3.Can we share a room?

No. The student’s accommodation is designed as one room for one student only.

4.Can we swap a room?

Yes, you can. Provided there is a surplus one.

5.Can we continue to stay during holiday seasons?

Yes. A room is charged 25yuan per day.

6.Is there any procedure to go through to stay on during holiday?

Just fill out an application form in the student office and the office will sort it out accordingly.

7.When should the tuition fee for the following term be paid?

The tuition fee should be paid upon registering for the new term and your fee should be paid once for all.

8.Is it refundable?

a. If the student is dismissed there is no refund, but he or she will get their deposit back.

b. Students who leave the school on personal grounds must follow the following policy:

(a) No refund if they stay for more than two months;

(b) If they stay fewer than two months, they will receive 80% back after deduction based on 25 yuan per day.

10.How is the electricity bill paid?

Electricity is utilized and purchased based on your needs, but once it is purchased there is no refund. It can be purchased at the post office.

11.How are the water bills paid?

Water is charged in accordance with the amount shown on the meter. Water currently costs 2.35 yuan/ ton.

12.Is there a launderette?

There is an automatic launderette within the dormitory hall. Coins at the price of 3 yuan per coin can be purchased at the office.

13.How do students check out?

The checkout procedure requires students to fill out and submit an Application for leaving the university to the dormitory manager at least five days before their departure. Please remember to leave your room key with the office manager one hour prior to your checkout. Make sure that your water bill is paid, your room is clean, and that all of the facilities are still in good condition.

14.How to check out after the new term commences?

Arrange your checkout in the student office by filling out the school departure form application as well as your refund form application. Once this is done, sort out your water bills in the student office and claim your remaining refund from the finance office.

15.What if I have lost my deposit receipt?

Inform the finance office at once because a new receipt takes the office two working days to finalize.

16.What if I have lost my room key?

Ask for assistance in your manager’s office, and pay a certain compensation fee.

17.What if the facilities in my room are damaged?

Ask your office manager for repair without delay. There are no charges involved if the damage is caused by fair ware and tare; if it is caused by inappropriate use, you will be responsible for the repair cost.

18.What if I left my room key in my room?

Ask your office manager for help with your ID or your passport.

19.What if I have relatives or friends come over? Can they share my room?

As required, new comers should register with the police and therefore they are not allowed to stay in your room. You are advised to take him or her to stay in a hotel on campus or nearby.

20.Can I invite friends to my room?

Yes. The visitor in question should register with the office manager. Visitors are not allowed in after 11pm.

21.Can I have a party in my room?

No. Because you may affect other residents if you do so. Make sure that you keep your room reasonably quiet at all times.

22.Can I keep pets in my room?

No. Having pets also affects other residents. Furthermore, it might cause a contagious disease.

23.Can I stay off the campus?

Yes. Provided you apply first, fill in the student living off campus application form, and have the approval of the dean in charge. Students who live off campus should register with local police and then inform the student office within a week of living at their new address. Students who live off campus should be responsible for their own safety, property and any other problematic matters.

II.Food

1.Where to eat?

a. You can dine at the student canteens and purchase food with your student card which can be purchased at the centre near the No. 1 student canteen with your student ID. (You are required to process a campus card at the card management centre. The card costs 20 yuan and you can top it off when your card runs out of credit). Please remember your card number just in case you happen to loose it.

b. You are free to dine out in any of the restaurants off campus.

2, What if I have lost my campus card?

Report to the centre with your student ID and ask for a new one.

3.How can I return the campus card?

Please return it, along with your student ID and meal card to the centre where your card was issued.

4.Is there a Muslim restaurant on campus?

There is a Muslim restaurant on the second floor of the No. 2 student canteen.

III Telecommunication and Internet

1.Where and how can I make a phone call?

You can either make a phone call at the telecommunication service centre on campus, purchase a phone card for your room phone, or use your mobile phone.

2.How does the room phone work?

First you need to purchase a phone card and then access your room phone by following the directions on the card.

3.How can I receive a call from abroad?

To call your room phone, dial 0086+898+room phone number; to call your room from a mobile, dial 00860+mobile phone number.

4.How can I log onto the Internet?

Please contact the student office and they will have the telecommunication company install broadband for you. There are also a number of Internet bars near the school that charge 2 yuan per hour.

5.Where can I receive a fax?

You can either send or receive your fax in the college office. The fax number is ++86+898+66263581, faxes received and sent domestically costs 5 and 8 yuan respectively. To receive and send an international fax costs 5 yuan and 30 yuan respectively.

6.What is the address if my relatives or friends wish to send me mail?

Address:Room No. , International Students Building

College of International Cultural Exchange, Hainan University

58 Renmin Ave. Haikou 570228

Hainan Province

P. R. CHINA (Recipients address and mobile phone number clearly.)

7.How do I send mail?

(1) Post office on campus:Located near middle gate(see details from the campus map in Appendix).

Office hours:8:00am-18:00pm

(2) Haidian Sanxilu Post Office:It is within the vicinity of south gate.

Office hours:8:30am-17:30pm

8.What happens to mail that is sent to me during a holiday?

You can pick up your mail in the student office where we will keep it for you for a week after school resumes. If you fail to collect your mail after a week, your mail will be returned. If you have left this school, we will return your mail to the sender as well.